Utilising the Making Strategies Work process model*, together we create and execute a successful business optimisation strategy.
*Source: MacLennan, A. F. & Roberts, A. (2016) Making Strategies Work, Edinburgh Business School, Heriot-Watt University. Used with permission.
The Making Strategies Work Process model
The role of each element of the process can be summarised as follows
The highest-level objective(s) to be achieved
Systematic identification of barriers to achieving the mission or enablers that assist in its achievement, now or in the future
How to harness the enablers and overcome the barriers to achieve the mission
Critical Success Factors (CSFs):
The limited number of things that must go well for the strategy to work
Critical Activities (CAs):
The activities that must be carried out well to achieve the Critical Success Factors
Organisational design, processes and systems:
Grouping of activities into an organisational structure, and organisation of internal processes and systems to support the effective and efficient execution of the business activities
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